faqs

Telemedicine

How do I connect to the provider?

Once you confirm the appointment, kindly go to zoom.us/join and download the zoom software.

Does insurance cover this at all?

No.  We do not bill to insurance at all nor will we submit a claim on your behalf. 

Are the visits video or audio enabled?

We have the technology for both, it depends on the visit. 

Should this be used for emergencies?

No.  In the event of an emergency, please call 911.

Will this replace my regular primary care provider?

We don't pretend to replace a traditional visit with your primary care provider but we are a helpful adjunct in your care continuum. 

Are there conditions that this does not cover?

We do not prescribe opiate pain medications, controlled substances such as benzodiazepines like Xanax and ADHD medications such as Adderall and do not prescribe testosterone.

Can medications be prescribed and labs ordered?

Yes, they both can be done.